Privacy Policy

Introduction

This privacy policy provides you with details of how we collect and process your personal data.

Being Me Limited, trading as Earth and Bloom (referred to as “we”, “us” or “our” in this privacy policy) is the data controller and we are responsible for your personal data.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at alison@earthandbloom.uk

Categories of personal data

We may process the following categories of personal data about you. Personal data means any information capable of identifying a living individual. It does not include anonymised data.

Communication Data - any communication that you send to us whether that be through the contact forms on our website or at events, email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you or for record keeping. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, send communications to you that you have requested and to keep records.

Customer Data - data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number and contact details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

User Data - data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

Technical Data - data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website and to deliver relevant website content to you. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to inform our marketing strategy.

Marketing Data - data about your preferences in receiving marketing from us and your communication preferences. We process this data to enable you to partake in our promotions, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy.

We will not share your details with any third party for marketing purposes.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under data protection laws you have certain rights in relation to your personal data as follows:

You have

  • The right to be informed;

  • The right of access to personal information we hold about you;

  • The right to rectification;

  • The right to erasure (also known as the ‘right to be forgotten’);

  • The right to restrict processing;

  • The right to data portability;

  • The right to object; and

  • Rights with respect to automated decision-making and profiling.

  • You can see more about these rights at:

HTTPS://ICO.ORG.UK/FOR-ORGANISATIONS/GUIDE-TO-THE-GENERAL-DATA-PROTECTION-REGULATION-GDPR/INDIVIDUAL-RIGHTS/

If you wish to exercise any of the rights set out above, please email us at alison@earthandbloom.uk                    

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly manifestly unfounded, repetitive or excessive or we can refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

If you are not happy with any aspect of how we collect and use your data, please in the first instance contact us at alison@earthandbloom.uk. If you are not happy with our response you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. The ICO can be contacted at:

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
(WWW.ICO.ORG.UK).  

Third Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.